Tracking Your Package:

You will be notified via your email of what shipping company has been used and your parcel tracking details so you can track your order using the link we give you

 

Undeliverable Packages:

Occasionally packages are returned to us as undeliverable. When the carrier returns an undeliverable package to us, We will nortify you and organise a re-shipping with or without extra cost. It depends on the reason the product initially returned 

 

RETURN POLICY

Easy Returns - You Have 30 Days To Return. Even If You Just Don't Like It.

BestWatchesStore is happy to offer a 30 Day return on all products under $500. All returns on items over $500 will have a 5% restocking fee, you can opt for store credit at no fee. 

Products may be returned for exchange or for a full refund within 30 days of the day your received it. You must return the product in new and unworn condition in the original packaging for a full refund. All product packaging and certificates of authenticity must be returned with the product. Any product(s) returned without original material and tags will be rejected. 

Important* You must notify us of any defects or incorrect orders within 48 hours of receiving your item.

Our Goal is "We will do everything in our power to ensure that your shopping experience with us is excellent." If you contact us, We guarantee we will reply within 24 hrs. We love hearing from our customers, either its good or bad. So any problems, please contact us at info@bestwatchesstore.com.au